You may have just been impacted by the sudden collapse of Sonder’s operations. Here’s what’s going on:

• In November 2025, Marriott International announced the termination of its licensing agreement with Sonder due to a default. AwardWallet+3PR Newswire+3businesstravelnews.com+3

• According to coverage, guests who booked via Marriott channels found their stays cancelled or were asked to vacate mid-stay. One Mile at a Time+2AwardWallet+2

• A travel-industry commentary noted that the deal “…just months after the properties were integrated into the Marriott Bonvoy portfolio… guests are even being kicked out halfway through their stays.” One Mile at a Time

• In short, If you were staying in a Sonder-managed property, you may need to change your plan immediately, and you want somewhere to leave your luggage as you sort out your next steps securely.

That’s where LuggageHero steps in

We believe everyone deserves a safe and reliable place to store their bags, especially when things go sideways.

For all Sonder guests (regardless of how you booked), we’re offering free 24-hour storage at any participating LuggageHero location. So you can travel unencumbered.

How it works in 3 steps

1. Use the search bar above to find a LuggageHero drop-off point near you.

2. Add the promo code SONDER to your booking before drop-off.

3. Enjoy free storage for up to 24 hours – then pick up when you’re ready to move on.

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Usa LuggageHero ovunque con l'app ufficiale per iPhone e Android

Your 24-hour discount code

SONDER

Add the discount code in the order summary before confirming your booking.

Why choose LuggageHero?

• Global network: We’ve locations in 240 cities across 56 countries.

• Hourly and daily rates, but for you, your first 24 hours are on us.

• No fixed trunk or storage room. We partner with trusted local venues (hotels, shops, etc.) so your bags are safe and supervised.

Safety & Trust

We understand this is an unexpected disruption. You need reliability right now.

• All partner venues have been vetted by LuggageHero.

• Bags are stored in locked, supervised spaces.

• We carry local liability insurance so your items are covered while in our care.

Next Steps

1. Use the search bar at the top to find your nearest drop-off.

2. Bring your bag (Online booking required)

3. Let us handle the storage. You handle your next move.

We know this isn’t how any of us hoped your trip would go. But wherever you’re headed next, we’ve got your bags covered.

LuggageHero – helping you keep moving.

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Usa LuggageHero ovunque con l'app ufficiale per iPhone e Android

Fine Print

This offer is valid for guests of Sonder-managed properties whose stay has been disrupted, cancelled, or curtailed in connection with the Sonder-Marriott termination event of November 2025. Offer valid for one drop-off per unique guest/reservation, up to 24 hours free storage at participating LuggageHero locations only. Standard terms & conditions apply beyond 24 hours. Subject to availability. Please bring proof of Sonder stay/reservation.