About us

At LuggageHero, we want to lighten your load, in all ways. We don’t want you to have to drag your luggage all over a city or hunt for the elusive storage locker, where you need exact change in the right currency. LuggageHero comes to your rescue with our growing network of luggage storage sites in New York, London, Copenhagen, Madrid, Barcelona, Lisbon and +33 new cities coming during 2019.

Jannik Lawaetz founded LuggageHero in 2016 after dragging around his own luggage too many times. He created a peer-to-peer economy-sharing concept that is easy to use, trustworthy, and where customers pay only for the hours their luggage is stored. He started in his hometown of Copenhagen, and later expanded to London and New York City in 2017. Read more about the founder’s motivation for starting LuggageHero here

We look forward to lightening your load.

Jannik Lawaetz founder LuggageHero

I founded LuggageHero as I got tired of not having enough convenient places to store my luggage. As I am a frequent traveler, I couldn’t believe that anyone had not solved a problem so obvious to many people.

I decided to create a concept that was simple to use, trustworthy and where you would always only pay for the hours you spend. Copenhagen would then be the first city in the world to offer certified LuggageHeroes looking after your luggage.

We decided to move the concept to London and New York after being successful in Copenhagen and we now help travelers on daily basis with removing the pain of having to walk around with their luggage in multiple cities around the world.

Feel free to reach out if you have any feedback or questions whatsoever,

Jannik Lawaetz,
Founder / CEO


The Hero Team:

Kristian Loekkegaard
Chief Technology Hero and Co-founder

Matias Hejl
Customer Success Hero

Julie Hoejmark
Hero of Field Operations

Thomas Bro Schaadt
Account Hero

Matthew Kirk
Account Hero

Simon Tjagvad
Design Hero

Carina Reckweg
Accounting Hero

Michael Andersen
UX Hero