Paris Motor Show: Experience the World’s Most Influential Automotive Exhibition
Jul 30, 2025
· 5 min read
Nov 10, 2025
· 3 min read
Marriott–Sonder shutdown: Free Luggage Storage
LuggageHero steps in to help travelers affected by the Marriott–Sonder shutdown offering a full day of free luggage storage for stranded guests worldwide.
New York City & Copenhagen, November 10, 2025 – When travelers woke up this weekend to find their Marriott–Sonder stays suddenly canceled, many were left standing on the street with their bags, unsure where to go next.Moments like these are exactly why LuggageHero exists.The global luggage storage network, trusted by more than 1 million travelers worldwide, has announced that it will offer a full day of free luggage storage to all affected guests. The initiative aims to give travelers a safe and practical solution while they wait for assistance or find new accommodation.With more than 6,000 verified storage locations across 40 countries, including New York City, Miami, London, Paris, and Rome, LuggageHero connects travelers instantly with nearby hotels, cafés, and shops that provide secure and insured luggage storage.
“I’ve seen what it looks like when travel plans collapse. You’re tired, your plans fall apart, and all you can do is hold on to your luggage and hope for help,” said Jannik Lawaetz, CEO and Founder of LuggageHero. “The entire reason we built LuggageHero was to give people freedom in those moments – to take that weight off, both literally and emotionally. We’ve already helped more than a million travelers do just that, and right now, our partners around the world are ready to open their doors to anyone suddenly left without a place to go.”
LuggageHero has also reached out directly to Marriott and Sonder to assist their customer support teams and provide travelers with reliable storage options during this disruption.As part of this initiative, every bag is insured for up to USD 500, with the option to add extended coverage for travelers who wish to increase protection.Affected travelers can find their nearest location and redeem the free offer by visiting luggagehero.com/sonder and downloading the LuggageHero app.
FAQs:
What is LuggageHero offering? A full day of free luggage storage for travelers affected by the Marriott–Sonder shutdown.Is there any cost? A small service fee applies, starting from USD 1.99 per bag, to cover verification and handling.How safe is it? Every bag is tracked and insured for up to USD 500 as part of this initiative. Travelers may add additional coverage during booking if they wish.How much does the service normally cost? LuggageHero typically offers hourly storage from USD 1.29 per hour or USD 6 per day per bag.Where is this available? At any of LuggageHero’s 6,000+ verified partner locations across 40 countries, including New York, Miami, London, Paris, and Rome.How do I claim it? Visit luggagehero.com/sonder, or download the LuggageHero app, and follow the steps to find your nearest location.Who is LuggageHero? A trusted travel tech company that partners with hotels, cafés, and local businesses to make travel easier for more than 1 million travelers worldwide.Where can I find press materials? Visit luggagehero.com/about/ Press photos: luggagehero.com/press-center/press-photos/
ABOUT LUGGAGEHERO
Headquartered in New York City and Copenhagen, LuggageHero is the world’s leading on-demand luggage storage network, trusted by more than 1 million travelers. With over 6,000 partner locations in 40 countries, the company partners with hotels, cafés, and local businesses to provide secure, insured luggage storage anywhere, anytime.Each bag is tracked and insured for up to USD 500 as part of this rescue offer, with optional extended coverage available. LuggageHero has been featured in The New York Times, Forbes, The Guardian, Business Insider, and Skift for redefining the way modern travelers move through cities.Visit luggagehero.com/sonder or download the LuggageHero app to find storage nearby.
PRESS CONTACT
Jannik Lawaetz CEO & Founder, LuggageHero Email: jannik@luggagehero.com Phone: US: +1 914-713-5172 Website: luggagehero.com/about/ Press photos: luggagehero.com/press-center/press-photos/
