Luggage handling is one of the most outdated and time-consuming tasks inside hotels. Staff spend valuable time lifting, tagging, and locating bags, and guests arrive early or depart late expecting secure storage — all while hotels face tighter staffing and rising operational pressure.

Through LuggageHero, we saw these challenges first-hand in thousands of hotels: manual processes, paper tags, unsecured rooms, and unnecessary queues. This led us to ask why the technology we built for millions of travelers shouldn’t also serve hotels directly.

HotelsHero is that solution — a fully digital, self-service luggage-storage system for modern hotels and hostels. It removes manual work, eliminates bottlenecks at reception, and gives guests a fast, intuitive way to store and retrieve their bags.

Hotels choose whether storage is only for in-house guests or also for outside travelers to generate additional revenue.

With HotelsHero, luggage handling becomes safer, faster, and far less demanding for staff.