Luggage Storage NYC

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Lonely Planet endorses LuggageHero

By Lonely Planet, 18 May:

You can now drop your luggage off for safe-keeping in shops, pubs and cafés across New York – 140 locations

LuggageHero lets you store your luggage in a local shop, café or hotel, which is often more convenient than having to go to a storage facility at a train station.”

Pricing per bag

/hour* or /day in

*plus one-time handling fee of per bag.

How it works

Book online and receive directions

Start storage timer when arriving at the shop

Apply security seal

Stop storage timer when returning

Your luggage is safe with us

✔ Security seal is provided at all LuggageHero locations. Read more

✔ All luggage is insured against damage, loss, and theft. Read more

✔ Only certified local shops approved by LuggageHero. Read more

Luggage Storage in New York City

The days of searching for luggage storage in lockers are over. LuggageHero is here to save the day when you’re visiting New York City!

Travelers can leave luggage with LuggageHero in NYC by making use of its network of more than 140 local shops (coffee shop, souvenir shop, restaurant, bike shop etc) spread across important traffic hubs. Those include Grand Central Terminal, Port Authority Bus Terminal, Penn Station, and Times Square.

Imagine that you arrive from JFK or LaGuardia Airport or Penn Station and you want to explore the sights without dragging your luggage around Manhattan. Maybe you want to visit Times Square, the Empire State Building, stroll through Central Park, or cross the Williamsburg Bridge into Brooklyn. Whatever you choose, we’re here to lighten your load.

Simply go to the LuggageHero booking platform to locate a convenient storage site inside a verified shop or other business. From the map service, you can find the nearest Subway stops and find the most convenient venue to store your luggage.

This is how easy it is

What is the concept?

Luggage storage sites are located inside existing businesses, including retail outlets, hotels, cafes, and more. All are vetted by LuggageHero’s local employee, who performs regular quality checks. Every piece of luggage is secured with unique security seals provided for free at your local LuggageHero.

How to store your luggage at LuggageHero

Press "Find" at the top of this page to start browsing your ideal spot for your luggage or click "Near me." Use the map or browse the list of shops.

Once you've booked, you simply show up, click "start storage timer" on your smartphone or follow the link provided on email or SMS. Directions are available once you have made a booking.

Upon pick-up, click "stop storage timer" which will process payment.

How do I calculate the price?

LuggageHero is the only luggage storage service in the world to only charge you for the hours you spend storing your luggage -- and at a low hourly rate. No more pre-paying for hours not spent. The price is listed on each shop profile before booking and includes insurance. To ensure that you don't pay too much we have a daily cap.

Security seal provided for free

Security seals are always placed on each of your bags through the zippers to assure that luggage remains secure and to prove that no one has opened or tampered with your luggage.

Insurance and safe luggage storage

In the collaboration with First Marine Insurance Ltd., cover holders for Lloyd’s of London, one of the world's largest insurance companies, we are proud to be covering each piece of luggage free of charge every time you use our luggage service. The insurance is covered up to $3,000/€2500 per item of luggage. Make sure you do not pay cash in a drop-off/pick-up shop, because insurance will not cover any bookings that are not paid directly to LuggageHero. You must pay directly to LuggageHero to be covered.

Cash-free

Submit your credit card information for swift drop-off and pick-up at a LuggageHero location. You don’t need to worry about having the right currency on hand when paying online. All major credit cards are accepted. The shops do not receive cash when using LuggageHero. The insurance on your luggage is valid only if the payment has been made directly to LuggageHero.

Only pay if you show up

You don’t pay unless you drop off your baggage at a LuggageHero shop. We do this because it’s how we personally would like to be treated. Therefore, no amount will be charged if you fail to show up for your booking.

No download necessary

You don't need to download anything to use LuggageHero. You simply book using our website. Once you are at the shop, you check yourself in using the link provided when booking.

Where is the luggage stored?

Luggage storage sites are located inside existing businesses, including retail outlets, hotels, cafes, and more. All are vetted by LuggageHero’s local employee, who performs regular quality checks. Every piece of luggage is stored away from any public access and secured with a security seal every time.

Our customers are saying

I felt like an actual guest. The hotel was fantastic, as this was my first time using luggage hero they took the time to show me what to do, gave me the WiFi password to use and even offered me a cup of coffee before I left when I collected my bag the next day. As I wasn't a full paying guest this was not expected. Fantastic service and the app was so simple to use! Highly recommend :-)
By Tamara Von D., on LuggageHero
Friendly, convenient service. When we arrived it took fewer than 5 minutes to leave our items and the store clerk was so friendly and helpful. We felt extremely secure leaving our items there and would definitely recommend this store and service to other international travelers.
By Catherine B., on LuggageHero
Love this service! People were friendly, it was so quick and easy and helped my daughter and I explore more of NY before we headed out on the train. Thank you!
By Emily E., on LuggageHero
Fast convenient and friendly. Make sure you have a reservation and the WebApp on your phone. Activate the timer fully, entering and authorizing credit card before you get to the counter. Then they look it up on their computer and hand you a tag. Slip it through your zippers to "lock up" your luggage, take a pic of your tag numbers, and they unlock the storage room door remotely. You walk in, drop your bag and leave. When you come for pick up, stop your timer on the app and keep clicking til it says done. Then approach the counter again. Super easy. Literally took a minute or two.
By Beth O., on LuggageHero
This is an amazing idea and the Best Western staff was so friendly and awesome! My bag was safe and we got to see the sights in the city! I will definitely use again when I return to NYC in August!
By Stephen M., on LuggageHero

Easy & affordable

Luggage storage has never been quicker, easier, or more affordable.

LuggageHero users are charged by the hour , unlike most luggage lockers or facilities, which charge for the day. We also offer a reasonable daily maximum , and luggage can be stored for multiple days.

Safety

Unlike similar concepts, all our shops in New York City have been reviewed by a LuggageHero employee, we provide security seals for each piece of luggage, and each piece of luggage and its contents are insured up to . You will not find any other luggage storage providers in NYC that offer the same. Also, we have customer online chat support is available 24/7. We made it easy for you to compare all companies offering luggage storage in New York City – find the list here.

Ready to book your Luggage Storage New York City?

Choose from our more than 140 locations throughout New York City! 👉 Search the list here to find your spot

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