The Smart Way to Store Luggage In New York

Low hourly rate incl. insurance

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Our Pricing

/hour (+ handling fee) per bag

You never pay more than per bag for the first 24 hours. per bag for additional days.
The price includes insurance with coverage up to for each bag

LuggageHero concept

We let you store your luggage in a local shop, café or hotel.

We have 250 certified locations ready to receive and securely store your bags.

Rest assured your luggage is safe – we do this every day. Enjoy your free time!

 

New York London Copenhagen

How does it work?

Check In When Arriving at the Shop

Wifi is provided in almost every LuggageHero

Security Seal Found in Shop

Insurance included

Pay Only for the Hours Used

Check Out When Returning

Recieve Luggage Back

Our customers are saying

“It’s brilliant that this service exists. When you are on holiday, you should not waste your time looking after your luggage. We booked a LuggageHero place that happened to be at a restaurant downtown. When we picked up our luggage, we got to eat in a great restaurant too!”
By Michael Porter, US, on Facebook
My first time using luggagehero. Actually, we first went to LeftLuggage at liverpool Street Station.
The price for storing 3 bags for 8 hours almost exceeded the value of the content. I’ve heard of LuggageHero in the past and decided to look it up. We quickly found a nearby place. It was a short walk and had a sign outside for easy spotting. The personnel was professional, easy-going and friendly. Overall a smooth experience and very recommendable!
By Christian Lønstrup, DK, on Facebook
"A innovative service which enabled us to enjoy a great day in New York, without the burden of our luggage. Simple, secure and extremely cost-effective, Luggage Hero has all the elements of a winning concept with its ease of use and peace of mind. We’ll look out for more locations on our future trips."
By Karen Millen, UK, on Facebook
“We love the idea of using local shops for luggage storage. We had 5 hours before going to the airport and we found a perfect spot right in the center of Copenhagen. We would recommend this anytime.”
By Anni Holmgren and friends. Norway, on LuggageHero
“Great business idea. Instead of wasting time to find luggage storage far away, you can enjoy the trip. The web-app is easy to use.”
By Pris Meyer, Switzerland, on LuggageHero
Read more reviews on our Facebook channel
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Your travel experience is important to us

Insurance and safe luggage storage

In the collaboration between cover holder First and one of the world's largest insurance companies, Lloyd’s of London, we are proud to be covering each piece of luggage free of charge every time you use our luggage service. The insurance is covered up to $2,000 per item of luggage. Make sure you do not pay cash in a drop-off/pick-up shop, because insurance will not cover any bookings that are not paid directly to LuggageHero. You must pay directly to LuggageHero to be covered.

Each piece of luggage seals with a unique identification number for complete reassurance and to guarantee that no one has accessed your belongings. When you arrange for drop-off and pick-up of your luggage, you will receive an automatic receipt via email. The shop will ask to see a valid receipt before returning any luggage to you.

Cash-Free

Submit your credit card information for swift drop-off and pick-up at a LuggageHero location. You don’t need to worry about having the right currency on hand when paying online. All major credit cards are accepted. The shops do not receive cash when using LuggageHero. The insurance on your luggage is valid only if the payment has been made directly to LuggageHero.

Only Pay if you show up

You don’t pay unless you drop off your baggage at a LuggageHero shop. We do this because it’s how we personally would like to be treated. Therefore, no amount will be charged if you fail to show up for your booking.

No download necessary

You don't need to download anything to use LuggageHero. You simply book using our website. Once you are at the shop, you check yourself in using the link provided when booking.

On hand support everyday

Live Chat 24/7

contact@luggagehero.com

Store your luggage

The days of storing luggage in lockers are over. LuggageHero is here to save the day when you’re visiting New York City!

Travelers can leave luggage with LuggageHero by making use of its network of more than 120 local shops spread across important traffic hubs. Those include Grand Central Terminal, Port Authority Bus Terminal, Penn Station, and Times Square.

Imagine that you arrive from JFK or LaGuardia Airport or Penn Station and you want to explore the sights without dragging your luggage around. Maybe you want to visit Times Square, the Empire State Building, stroll through Central Park, or cross the Williamsburg Bridge into Brooklyn. Whatever you choose, we’re here to lighten your load.

Simply go to the LuggageHero booking platform to locate a convenient storage site inside a verified shop or other business, reserve your spot, show up, and check in your luggage. Your bag will be secured with a tamper-proof safety seal, and you’re free to go have fun!

Easy & affordable

Luggage storage has never been quicker, easier, or more affordable.

To store luggage in New York City, travelers simply visit LuggageHero.com, choose a location, and place a booking. From the map service, you can find the nearest Subway stops and find the most convenient venue to store your luggage. Sites have map service and a search function.

Luggage is checked in and checked out onsite. For those traveling without internet access, most sites have Wifi (designated on the map).

No fees are charged until luggage is dropped off.

LuggageHero users are charged by the hour, unlike most luggage lockers or facilities, which charge for the day. We also offer a reasonable daily maximum, and luggage can be stored for multiple days.

Safety

We carefully certify and educate the operators at all our LuggageHero New York locations about how to safely handle your belongings.

All our shops in London have been reviewed by a LuggageHero employee, who also regularly performs quality checks to make sure customers’ belongings are kept in a safe and secure manner.

In addition, we provide security seals for each piece of luggage. These will be provided to you when you arrive at the shop, which ensures that no one can access your belongings.

Furthermore, each piece of luggage and its contents are insured up to $2,000/€1700.

If you need someone to turn to, remember that customer online chat support is available 24/7.

Book risk-free

We believe in making your travels as smooth and easy as possible, which is why it is important to us that NO FEES are charged to you until your luggage is dropped off.

Use our online booking service to choose a luggage storage site in New York that is most convenient to your location and schedule. You can either book on arrival at the shop or book online in advance to secure your spot. Make an advance booking and you’re guaranteed a space for your luggage.

But we know that sometimes plans change, especially when you’re on the road. So if you don’t show up, there’s no charge. Nada. Zero. Zip. Zilch. Nothing! And no, you don’t even have to cancel!

Luggage Storage New York

Using luggage lockers for your luggage is a losing combination: it’s expensive and inconvenient. Instead, you can book your luggage storage in advance (or not) from more than 120 locations in New York. The best part? Not only are you guaranteed a space, it’s totally risk-free because if you don’t show up, we don’t charge you. That’s what we call a winning combination.

 

More reasons to let LuggageHero come to your rescue:

 

We’re near transportation hubs with convenient luggage storage:

LuggageHero has locations near all central train and bus stations and New York Subway stops, such as Grand Central Terminal, Penn Station, Times Square, and Union Square, making it easier for you to be close to your belongings when moving along from one destination to another.

We don’t want your cash

No more looking for American dollars, or ending up with a luggage locker that is not working properly. You can just log in on your mobile device and find the most convenient spot for your luggage.

We’re safe and secure

Storing luggage with LuggageHero is safer and more convenient than using a locker. Your luggage is safely stored away by staff trained in handling your bags. Every piece of luggage is secured with our unique tamper-proof luggage safety seals for your protection. Furthermore, we provide full insurance for every piece of luggage and its contents.

Ready to book your Luggage Storage?

Choose from our more than 120 locations throughout New York!