We let you store your luggage in a local shop, café or hotel.
We have 250 certified locations ready to receive and securely store your bags.
Rest assured your luggage is safe – we do this every day. Enjoy your free time!
You never pay more than per bag for the first 24 hours. per bag for additional days.
The price includes insurance with coverage up to for each bag
Check In When Arriving at the Shop
Wifi is provided in almost every LuggageHero
Security Seal Found in Shop
Pay Only for the Hours Used
Check Out When Returning
Recieve Luggage Back
You can make any reservation risk-free. You pay only for the hours during which your luggage is stored.
You don’t pay unless you drop off your baggage at a LuggageHero shop. We do this because it’s how we personally would like to be treated. Therefore, no amount will be charged if you fail to show up for your booking.
Submit your credit card information for swift drop-off and pick-up at a LuggageHero location. You don’t need to worry about having the right currency on hand when paying online. All major credit cards are accepted. The shops do not receive cash when using LuggageHero. The insurance on your luggage is valid only if the payment has been made directly to LuggageHero.
Strict safety procedures are set in place to ensure the safety of your baggage. Each piece of luggage seals with a unique identification number for complete reassurance and to guarantee that no one has accessed your belongings. When you arrange for drop-off and pick-up of your luggage, you will receive an automatic receipt via email. The shop will ask to see a valid receipt before returning any luggage to you.
In the collaboration between cover holder First and one of the world's largest insurance companies, Lloyd’s of London, we are proud to be covering each piece of luggage free of charge every time you use our luggage service. The insurance is covered up to $2,000/€1700 per item of luggage. Make sure you do not pay cash in a drop-off/pick-up shop, because insurance will not cover any bookings that are not paid directly to LuggageHero. You must pay directly to LuggageHero to be covered.
You don't need to download anything to use LuggageHero. You simply book using our website. Once you are at the shop, you check yourself in using the link provided when booking.
Simply choose one of the LuggageHeroes showing a Wifi symbol on the profile before booking (which is most of them!).
The days of storing luggage in lockers are over. LuggageHero is here to save the day!
Travelers can leave luggage with LuggageHero by making use of its network of more than 250 local shops spread across New York, London, and Copenhagen.
Imagine that you arrive hours before your rental is ready and you want to explore the city without dragging your luggage around. Go to the LuggageHero booking platform to locate a convenient storage site inside a verified shop or other business, reserve your spot, show up, and check in your luggage. Your bag will be secured with a tamper-proof safety seal, and you’re free to go have fun!
Luggage storage has never been quicker, easier, or more affordable.
Luggage is checked in and checked out onsite. For those traveling without internet access, most sites have Wifi (designated on the map).
No fees are charged until luggage is dropped off.
LuggageHero users are charged by the hour, unlike most luggage lockers or facilities, which charge for the day. We also offer a reasonable daily maximum, and luggage can be stored for multiple days.
We carefully certify and educate the operators at all our LuggageHero locations about how to safely handle your belongings.
All our shops have been reviewed by a LuggageHero employee, who also regularly performs quality checks to make sure customers’ belongings are kept in a safe and secure manner.
In addition, we provide security seals for each piece of luggage. These will be provided to you when you arrive at the shop, which ensures that no one can access your belongings.
Furthermore, each piece of luggage and its contents are insured up to $2,000/€1700.
If you need someone to turn to, remember that customer online chat support is available 24/7.
We believe in making your travels as smooth and easy as possible, which is why it is important to us that NO FEES are charged to you until your luggage is dropped off.
Use our online booking service to choose a luggage storage site that is most convenient to your location and schedule. You can either book on arrival at the shop or book online in advance to secure your spot. Make an advance booking and you’re guaranteed a space for your luggage.
But we know that sometimes plans change, especially when you’re on the road. So if you don’t show up, there’s no charge. Nada. Zero. Zip. Zilch. Nothing! And yes, don’t even have to cancel!
Using luggage lockers for your luggage is a losing combination: it’s expensive and inconvenient. Instead, you can book your luggage storage in advance (or not) from more than 250 locations in New York, London, or Copenhagen. The best part? Not only are you guaranteed a space, it’s totally risk-free because if you don’t show up, we don’t charge you. That’s what we call a winning combination.
We’re near transportation hubs with convenient luggage storage:
LuggageHero has locations near all central train and bus stations and metro stops, making it easier for you to be close to your belongings when moving along from one destination to another.
We don’t want your cash
No more looking for the right currency, coins, or ending up with a luggage locker that is not working properly. You can just log in on your mobile device and find the most convenient spot for your luggage.
We’re safe and secure
Storing luggage with LuggageHero is safer and more convenient than using a locker. Your luggage is safely stored away by staff trained in handling your bags. Every piece of luggage is secured with our unique tamper-proof luggage safety seals for your protection. Furthermore, we provide full insurance for every piece of luggage and its contents.
Choose from our more than 250 locations in these world-class cities: