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1-2-3 How does it work?

Check In When Arriving at the Shop

Attach Free Insurance Tag Found in Shop

Check Out When Returning

Our Pricing

/hour per bag

+ one time handling fee of per bag.

The price includes insurance with coverage up to for each bag

Our customers are saying

This was our first time using luggagehero.com, and we are hooked! We constantly stay in the city past our checkout time and have always struggled with our bag(s) making it less convenient and enjoyable to stay. This service has forever changed our stats! The shop is conveniently located within few hundred feet from the Baker Street Underground, and the process was seamless, quick and efficient!
By Tawnya S., on LuggageHero
Great Service - really easy. Just needed our bags looked after for a few hours in London so we could finish our break off easily.
By Simon F., on LuggageHero
LuggageHero is a great idea and works really well.Used this on recent trip to London as airbnb wasn’t ready till 3 pm and our plane got in at 6 am. We chose a location closest to airbnb on the app. Was great as just caught Taxi from train to location on web site and left luggage for the day. Used email to check in and on collection again to charge credit card. Very easy Guy at shop was a bit grumpy but very thorough and careful with luggage.
By Sarah R., on Facebook
Luggage hero was a life saver, as were the hotel for storing it! My friend was visiting from the US and had to carry around a nebuliser for breathing issues to take after a day of walking around London, I panicked as it is heavy and I didn’t want her carrying about her heavy luggage (I had packed light as I am from the UK) we weren’t staying in central London, we were flying out that night and it seemed a waste of a day.

I looked around the Victoria area of London online the day before and found a couple of places, but the reviews were consistently bad (on competitor websites!) or the luggage service closed at 11 PM.
With LuggageHero we collected our luggage straight after Hamilton (the musical) ended (Hamilton closes at 10:30-11ish) and due to 24HR luggage service, we collected our bags with no issues.

The staff were friendly, showed us how our luggage would be kept safe and made a point of locking the door in front of us to prove security. I absolutely recommend!
By Beth Y., on Facebook
Location! Good service! We dropped bags during a layover in London - able to do a walking tour of many of the iconic sites nearby and then pick up luggage and continue on our trip. 😀👍🏻
By Craig R., on LuggageHero

This is how easy it is:

How to store your luggage at LuggageHero

1. Press "Find/search locations" at the top of this page to start browsing your ideal spot for your luggage or click "Near me". Use the map or browse the list of shops.

How do I calculate the price?

LuggageHero is the only luggage storage service in the world to only charge you for the hours you spend storing your luggage and at a low hourly rate. No more pre-paying for hours not spend. The price is listed on each shop profile before booking and incl. insurance.

Cash-free

Submit your credit card information for swift drop-off and pick-up at a LuggageHero location. You don’t need to worry about having the right currency on hand when paying online. All major credit cards are accepted. The shops do not receive cash when using LuggageHero. The insurance on your luggage is valid only if the payment has been made directly to LuggageHero.

Insurance and safe luggage storage

In the collaboration between cover holder First and one of the world's largest insurance companies, Lloyd’s of London, we are proud to be covering each piece of luggage free of charge every time you use our luggage service. The insurance is covered up to $3,000/€2500 per item of luggage. Make sure you do not pay cash in a drop-off/pick-up shop, because insurance will not cover any bookings that are not paid directly to LuggageHero. You must pay directly to LuggageHero to be covered.

Only pay if you show up

You don’t pay unless you drop off your baggage at a LuggageHero shop. We do this because it’s how we personally would like to be treated. Therefore, no amount will be charged if you fail to show up for your booking.

No download necessary

You don't need to download anything to use LuggageHero. You simply book using our website. Once you are at the shop, you check yourself in using the link provided when booking.

Where is the luggage stored?

Luggage storage sites are located inside existing businesses, including retail outlets, hotels, cafes, and more. All are vetted by LuggageHero’s local employee, who performs regular quality checks. Every piece of luggage is stored away from any public access and secured with an insurance seal every time.

On hand to support everyday

Live Chat 24/7

Luggage Storage London

You can stop searching for lockers to store your luggage in. The next time you’re in London, remember that LuggageHero is here to save the day!

You can drop off your bags by using LuggageHero’s network of more than 110 local shops located around crucial traffic hubs. Those include Victoria Station, Liverpool Street Station, King’s Cross, Piccadilly Circus, Euston station and downtown London.

Let’s say that you arrive from Gatwick or London City Airport hours before your rental is ready and you want to check out the sights without pulling your luggage behind you. Maybe you want to visit Buckingham Palace, ride the London Eye, check out some shops in Mayfair, or take a double-decker bus tour. Whatever you choose, we’re here to lighten your load.

Just go to our LuggageHero reservation platform to find a handy storage site inside a shop or other business – all verified by us. Using our map, you can locate the shops that are nearest to Tube stops you’ll use and store your luggage there.

Leave your luggage in London with a Hero

You pay by the hour

We offer a speedy, convenient and low-cost service.

LuggageHero charges users only for each hour used, unlike most other luggage services, which make you pay for the entire day. But, if you want to store your luggage all day or longer, we offer you a low daily maximum.

We’re looking out for you

Your safety and security is our priority. That’s why we have LuggageHero employees review all our shops in London. We also seal every piece of luggage to keep them tamper-free. On top of that, we ensure every bag and what’s inside it for up to $3,000/€2500. And if you need to talk to someone at LuggageHero, we’re here for your 24/7 through our online chat system.

Are you ready to store your bags?

Find your perfect place and choose between more than 110 locations throughout London!

Luggage Storage London

Safety

We carefully certify and educate the operators at all our LuggageHero London locations about how to safely handle your belongings.

All our shops in London have been reviewed by a LuggageHero employee, who also regularly performs quality checks to make sure customers’ belongings are kept in a safe and secure manner.

In addition, we provide security seals for each piece of luggage. These will be provided to you when you arrive at the shop, which ensures that no one can access your belongings.

Furthermore, each piece of luggage and its contents are insured up to $3.000/€2500.

If you need someone to turn to, remember that customer online chat support is available 24/7.

Book risk-free

We believe in making your travels as smooth and easy as possible, which is why it is important to us that NO FEES are charged to you until your luggage is dropped off.

Use our online booking service to choose a luggage storage site in London that is most convenient to your location and schedule. You can either book on arrival at the shop or book online in advance to secure your spot. Make an advance booking and you’re guaranteed a space for your luggage.

But we know that sometimes plans change, especially when you’re on the road. So if you don’t show up, there’s no charge. Nada. Zero. Zip. Zilch. Nothing! And no, you don’t even have to cancel!