LuggageHero is a platform that allows local businesses and hotels to offer temporary luggage storage by utilizing spare space in their venue.
Jannik Lawaetz had the original idea for LuggageHero in 2016 after dragging around his luggage too many times. He created a peer-to-peer economy-sharing concept that is easy to use and trustworthy, and where customers pay only for hours, their luggage is stored. He started in his hometown of Copenhagen, Denmark.
Kristian Loekkegaard reached out to Jannik after reading a newspaper article about Jannik’s idea and early traction in Copenhagen. Initially, he was interested in becoming an investor, but he ended up joining Jannik to head up the technology side of the business. Together they founded LuggageHero as it is today and expanded the service to London and New York City in 2017. Since then we’ve garnered substantial support from the largest Nordic VC and achieved successful crowdfunding, highlighting our financial strength and fundraising capabilities.
Since 2019 the company has grown into 240 cities and is now found in 56 countries worldwide.
In 2024, they expanded their mission with the launch of HotelsHero, a platform dedicated to enhancing the experience of hotel guests. Together, LuggageHero and HotelsHero provide tailored solutions for both the general travel community and those staying in partner hotels, ensuring that everyone’s journey is seamless and stress-free.
Our vision is for LuggageHero and HotelsHero to make storage available at every point of interest worldwide.
Two Platforms, One Mission
LuggageHero and HotelsHero are two distinct solutions under the same vision: making travel easier. Whether you’re a traveler in need of secure luggage storage or a hotel guest looking for an elevated experience, we’ve got you covered.
Become a LuggageHero → Read Here
Discover hotel guest solutions → Read Here
Founders
Kristian Loekkegaard
Chief Technology Officer and Co-Founder
LinkedIn – feel free to connect
Partners
LuggageHero in the press
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"LuggageHero, which offers online booking with a credit card — thus, eliminating the need for users to have local currency on hand — is one of the most recent players to expand its services. In December the company began operating in New York, where today it has some 250 locations." -
"One solution is LuggageHero, which was already on the scene in Copenhagen and London, and has now expanded into New York. Its selling point is that it lets you store your luggage in a local shop, café or hotel, which is often more convenient than having to go to a storage facility at a train station." -
"LuggageHero, which Jannik Lawaetz founded in 2016, currently has more than 300 storage locations in six cities (New York, London, Copenhagen, Lisbon, Madrid and Barcelona) and plans to expand to 39 cities by January 2020." -
"LuggageHero founder and chief executive Jannik Lawaetz says that the concept was inspired by that mother of invention — necessity — and Airbnb. A couple of years ago, he and his girlfriend rented an apartment in Barcelona via the home-share service. They had a later flight on their day of departure and wanted to continue exploring the city, but didn't want to lug their suitcases around. "
LuggageHero in the media
Since 2016, LuggageHero has been widely discussed in the media. New York Times has mentioned LuggageHero and the luggage storage business in general, stating how for “less than the cost of a Starbucks latte, a surprising variety of businesses — delis, dry cleaners, mobile phone stores — will look after your bags so you can sightsee hands-free.” Further, numerous LuggageHero campaigns have circulated the media and appeared in media such as Forbes. Recently, a study by LuggageHero on how much luggage American airlines had been losing in 2020 appeared on the CBS4 channel, Yahoo, and others.