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Security Seal

LuggageHero security seal is attached to your luggage every time you use a LuggageHero

We want you to feel 100% comfortable with leaving your personal belongings behind. That is why we created the LuggageHero Security Seal, which is used in all LuggageHero locations.

The seal works like this:

  1.  The seal is provided when you arrive in a certified shop.
  2. Thread the security seal through the two zipper pulls and tighten it.
  3. Take a picture of the seal after you’ve threaded it through the zippers — with the ID number visible — to ensure the correct bag can be identified as yours.

The shop will help you with these instructions.


If anyone has tampered with or tried opening your bag, the seal will be visibly broken and the unique ID number will no longer match the picture you have taken.

Furthermore, if anything should ever happen to your bag during storage  (damaged, stolen, lost), you are insured for up to . Read more about insurance here.


Example of correctly attached security seal

LuggageHero security tag applied through the zippers

Security seal used in Europe

Suitcase with Security seal

Security seal used in the US

Loved by Travelers - Go explore bag free!

So easy and convenient and so much cheaper. So easy. The shop is literally right opposite kings cross and a fraction of the price. Since we had to check out early but weren't travelling until the evening this was such a lifesaver. I didnt have to drag two cases around London for the day and the price was really reasonable. It's a no brainer and they put security tags on for peace of mind.
Jonathan B.
Worked Great For Us. Very smooth transaction, cheaper than other storages around, place easy to find, friendly staff, free wi-fi inside, absolutely secure with seals. Highly recommended A+++
John H.
Smooth drop-off and pick-up. I found Costcutter fairly easily after taking a bus from Waterloo (was already streetside with my luggage before realizing the tube was an option). Informed the owner that I had a luggage drop off and he asked me to photograph my tags for easy reference. Payment all done on the app. The owner and his dad spoke good English and were expedient, so I’m not sure what reviewers on Google had problems with. Also simple math: the rates are per bag per hour. Hope this helps!
With this website you use regular stores to keep your luggage for you. I just used it (3rd June 2018) and all went smoothly : I searched for a store near me where I could leave my bag for some hours (1gbp/hour),found one just in front of Liverpool Street Station - in Middlesex Street. Booked online, went there, left my luggage and got a security seal. When I came back I showed my number and payed by card online. Simple and smooth! There is a 2gbp fee for service, so in the end I payed 6gbp for 4hours, not bad !
Ines C.
4.7 (38,168)

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