Book online and receive directions
Luggage Storage Near You
Carry Less, Do More
+1M bags safely stored
Flexible Luggage Storage
How Luggage Storage works in 3 steps
Drop off the luggage at a LuggageHero partner location
Enjoy your time without the weight of your luggage
What is the concept?
Luggage storage sites are located inside existing businesses, including retail outlets, hotels, cafes, and more. All are vetted by LuggageHero’s local employee, who performs regular quality checks.
How to store your luggage at LuggageHero
Use the search bar up top of the page to start browsing your ideal spot for your luggage or click "My location" Use the map or browse the list of shops.
Once you've booked, you simply show up, click "start storage timer" on your smartphone or follow the link provided on email or SMS. Directions are available once you have made a booking.
Upon pick-up, click "stop storage timer" which will process payment.
How do I calculate the price?
We can store your bags for as long as needed! We have three different pricing rates - the hourly rate for when you need storage for a couple of hours, the daily rate for when you need storage for a single day, and the multiday rate for when you need storage for more than 24 hours. Please note that you need to start the timer for your booking, no matter which rate you choose.
Insurance and safe luggage storage
In the collaboration with First Marine Insurance Ltd., cover holders for Lloyd’s of London, one of the world's largest insurance companies, we are proud to be covering each piece of luggage free of charge every time you use our luggage service. The premium insurance is optional, you can easily add it when making your booking and it will cover your bags for up to $3,000/€2500 while being stored. On the other hand, if you decide not to add the insurance, there is always a guarantee of $500. Make sure you do not pay cash in a drop-off/pick-up shop, because insurance will not cover any bookings that are not paid directly to LuggageHero. You must pay directly to LuggageHero to be covered.
Submit your credit card information for swift drop-off and pick-up at a LuggageHero location. You don’t need to worry about having the right currency on hand when paying online. All major credit cards are accepted. The shops do not receive cash when using LuggageHero. The insurance on your luggage is valid only if the payment has been made directly to LuggageHero.
No download necessary
You don't need to download anything to use LuggageHero. You simply book using our website. Once you are at the shop, you check yourself in using the link provided when booking. But we of course suggest to download our app for more comfort.
Where is the luggage stored?
Luggage storage sites are located inside existing businesses, including retail outlets, hotels, cafes, and more. All are vetted by LuggageHero’s local employee, who performs regular quality checks. Every piece of luggage is stored away from any public access.
Can I cancel my booking with LuggageHero?
Of course! We know that plans can change; therefore you have the option to cancel a booking free of charge until midnight before your drop-off date by going to your booking page > Booking options > Cancel booking
For same-day cancellations, a fee of €5.00/$5.00/£5.00/DKK30.00 per bag will be charged for the booking, and for no-show bookings, a fee equal to a full day of storage per bag will be charged for the booking.
LuggageHero in the press
"LuggageHero, which offers online booking with a credit card — thus, eliminating the need for users to have local currency on hand — is one of the most recent players to expand its services. In December the company began operating in New York, where today it has some 250 locations."
"One solution is LuggageHero, which was already on the scene in Copenhagen and London, and has now expanded into New York. Its selling point is that it lets you store your luggage in a local shop, café or hotel, which is often more convenient than having to go to a storage facility at a train station."
"LuggageHero, which Jannik Lawaetz founded in 2016, currently has more than 300 storage locations in six cities (New York, London, Copenhagen, Lisbon, Madrid and Barcelona) and plans to expand to 39 cities by January 2020."
"LuggageHero founder and chief executive Jannik Lawaetz says that the concept was inspired by that mother of invention — necessity — and Airbnb. A couple of years ago, he and his girlfriend rented an apartment in Barcelona via the home-share service. They had a later flight on their day of departure and wanted to continue exploring the city, but didn't want to lug their suitcases around. "