Book online and receive directions
Luggage Storage Near You
Find luggage storage in certified shops & hotels
Most-reviewed luggage storage service
Pricing per bag
Pay as you go
How Luggage Storage works in 3 steps
Drop off the luggage at a LuggageHero shop
Enjoy your time without the weight of your luggage
What is the concept?
Luggage storage sites are located inside existing businesses, including retail outlets, hotels, cafes, and more. All are vetted by LuggageHero’s local employee, who performs regular quality checks. Every piece of luggage is secured with unique security seals provided for free at your local LuggageHero.
How to store your luggage at LuggageHero
Use the search bar up top of the page to start browsing your ideal spot for your luggage or click "My location" Use the map or browse the list of shops.
Once you've booked, you simply show up, click "start storage timer" on your smartphone or follow the link provided on email or SMS. Directions are available once you have made a booking.
Upon pick-up, click "stop storage timer" which will process payment.
How do I calculate the price?
LuggageHero is the only luggage storage service in the world to only charge you for the hours you spend storing your luggage -- and at a low hourly rate. No more pre-paying for hours not spent. The price is listed on each shop profile before booking and includes insurance. To ensure that you don't pay too much we have a daily cap.
Security seal provided for free
Security seals are always placed on each of your bags through the zippers to assure that luggage remains secure and to prove that no one has opened or tampered with your luggage.
Insurance and safe luggage storage
In the collaboration with First Marine Insurance Ltd., cover holders for Lloyd’s of London, one of the world's largest insurance companies, we are proud to be covering each piece of luggage free of charge every time you use our luggage service. The insurance is optional, you can easily add it when making your booking and it will cover your bags for up to $3,000/€2500 while being stored. On the other hand, if you decide not to add the insurance, there is always a guarantee of $500. Make sure you do not pay cash in a drop-off/pick-up shop, because insurance will not cover any bookings that are not paid directly to LuggageHero. You must pay directly to LuggageHero to be covered.
Submit your credit card information for swift drop-off and pick-up at a LuggageHero location. You don’t need to worry about having the right currency on hand when paying online. All major credit cards are accepted. The shops do not receive cash when using LuggageHero. The insurance on your luggage is valid only if the payment has been made directly to LuggageHero.
Only pay if you show up
You don’t pay unless you drop off your baggage at a LuggageHero shop. We do this because it’s how we personally would like to be treated. Therefore, no amount will be charged if you fail to show up for your booking.
No download necessary
You don't need to download anything to use LuggageHero. You simply book using our website. Once you are at the shop, you check yourself in using the link provided when booking.
Where is the luggage stored?
Luggage storage sites are located inside existing businesses, including retail outlets, hotels, cafes, and more. All are vetted by LuggageHero’s local employee, who performs regular quality checks. Every piece of luggage is stored away from any public access and secured with a security seal every time.
Can I cancel my booking with LuggageHero?
Of course! We know that plans can change, therefore our customers have the option to cancel their booking up until midnight of the day before without any charges. For same-day cancellations and no-shows, there will be a fee which equals to the daily rate of $7.95
LuggageHero in the press
"LuggageHero, which offers online booking with a credit card — thus, eliminating the need for users to have local currency on hand — is one of the most recent players to expand its services. In December the company began operating in New York, where today it has some 250 locations."
"One solution is LuggageHero, which was already on the scene in Copenhagen and London, and has now expanded into New York. Its selling point is that it lets you store your luggage in a local shop, café or hotel, which is often more convenient than having to go to a storage facility at a train station."
"LuggageHero, which Jannik Lawaetz founded in 2016, currently has more than 300 storage locations in six cities (New York, London, Copenhagen, Lisbon, Madrid and Barcelona) and plans to expand to 39 cities by January 2020."
"LuggageHero founder and chief executive Jannik Lawaetz says that the concept was inspired by that mother of invention — necessity — and Airbnb. A couple of years ago, he and his girlfriend rented an apartment in Barcelona via the home-share service. They had a later flight on their day of departure and wanted to continue exploring the city, but didn't want to lug their suitcases around. "
On hand to assist travelers with their luggage everyday
Live Chat 24/7