Luggage storage in local shops

Including insurance

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Your bags are safe with us

It’s extremely important to us that you have peace of mind when you store your bags at any of our LuggageHero locations. We’ve put many safety measures in place to make you feel comfortable about leaving your personal belongings with one of our LuggageHeroes.

In collaboration with First Marine Insurance Ltd., cover holders for Lloyd’s of London, we are able to insure each piece of luggage stored with LuggageHero up to the following amount:

  per bag  

You don’t have to pay extra or worry about coverage choices because we include the insurance FREE for each bag every time you use LuggageHero.

This is by far the highest insurance coverage in the online luggage storage industry and is a result of our constant focus on quality and follow-up with our shops worldwide. You can read more about how we certify each and every one of our stores right here.

Please take a moment to look at our terms and conditions, which you agree to before using our service.

 

Extra safety

 

Not only do we guarantee the safety of your belongings with the highest insurance coverage in the industry, we also make sure your stored possessions remain secure and undisturbed.

Our custom security seal is designed to make you feel 100% comfortable that no one has tampered with your belongings. Click here to read about our specially designed security seal, which is provided for free at all our locations.

 

 

Contact us anytime

We are here for you. So please either use our 24-7 Chat (right corner of the screen) or write us at contact@luggagehero.com

 

This is how easy it is

What is the concept?

Luggage storage sites are located inside existing businesses, including retail outlets, hotels, cafes, and more. All are vetted by LuggageHero’s local employee, who performs regular quality checks. Every piece of luggage is secured with unique security seals provided for free at your local LuggageHero.

How to store your luggage at LuggageHero

Press "Find" at the top of this page to start browsing your ideal spot for your luggage or click "Near me." Use the map or browse the list of shops.

Once you've booked, you simply show up, click "start storage timer" on your smartphone or follow the link provided on email or SMS. Directions are available once you have made a booking.

Upon pick-up, click "stop storage timer" which will process payment.

How do I calculate the price?

LuggageHero is the only luggage storage service in the world to only charge you for the hours you spend storing your luggage -- and at a low hourly rate. No more pre-paying for hours not spent. The price is listed on each shop profile before booking and includes insurance.

Security seal provided for free

Security seals are always placed on each of your bags through the zippers to assure that luggage remains secure and to prove that no one has opened or tampered with your luggage.

Insurance and safe luggage storage

In the collaboration with First Marine Insurance Ltd., cover holders for Lloyd’s of London, one of the world's largest insurance companies, we are proud to be covering each piece of luggage free of charge every time you use our luggage service. The insurance is covered up to $3,000/€2500 per item of luggage. Make sure you do not pay cash in a drop-off/pick-up shop, because insurance will not cover any bookings that are not paid directly to LuggageHero. You must pay directly to LuggageHero to be covered.

Cash-free

Submit your credit card information for swift drop-off and pick-up at a LuggageHero location. You don’t need to worry about having the right currency on hand when paying online. All major credit cards are accepted. The shops do not receive cash when using LuggageHero. The insurance on your luggage is valid only if the payment has been made directly to LuggageHero.

Only pay if you show up

You don’t pay unless you drop off your baggage at a LuggageHero shop. We do this because it’s how we personally would like to be treated. Therefore, no amount will be charged if you fail to show up for your booking.

No download necessary

You don't need to download anything to use LuggageHero. You simply book using our website. Once you are at the shop, you check yourself in using the link provided when booking.

Where is the luggage stored?

Luggage storage sites are located inside existing businesses, including retail outlets, hotels, cafes, and more. All are vetted by LuggageHero’s local employee, who performs regular quality checks. Every piece of luggage is stored away from any public access and secured with a security seal every time.

Find your LuggageHero now and choose among 300 locations in:

Book your LuggageHero here

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Near me now