Copenhagen Airport

Luggage storage sites are located inside existing businesses, including retail outlets, hotels, cafes, and more. All are vetted by LuggageHero’s local employee, who performs regular quality checks.

Visit Our Website or App: You can start by visiting our website or downloading our mobile app, which is available on both iOS and Android platforms.

Choose Your Location: Use the search function to find storage locations near your desired area. You can search by city, address, or postal code.

Book Storage Location: Choose the number of bags and day you plan to drop off and pick up your luggage. Select a storage rate that is fitting with your plans

Confirm Your Booking: After choosing your location, day, bags and rates, proceed to confirm your booking. You’ll need to enter your payment details to finalize the reservation. The number of bags can be modified on the day of your arrival.

Receive Confirmation: After booking, you will receive an email or SMS confirmation with all your reservation details, including the address of the storage location and directions.

Guaranteed Space: Booking online guarantees a secure spot reserved for your luggage at your desired location and time. Locations can become fully booked, especially in high-traffic areas or peak travel seasons. By booking ahead, you avoid the risk of arriving at a storage spot only to find no available space.

Best Rates: Bookings also qualify for the best available rates. We offer discounted prices for reservations made through our website or app, helping you save money compared to on-the-spot rates.

While we recommend booking in advance, if you unexpectedly need storage, you can use our mobile app to book on the spot or scan the QR code, if available. However, please note that rates may be higher, and space can only be guaranteed with a prior reservation.

We can store your bags for as long as needed! We have three different pricing rates - the hourly rate for when you need storage for a couple of hours, the daily rate for when you need storage for a single day, and the multiday rate for when you need storage for more than 24 hours. Please note that you need to start the timer for your booking, no matter which rate you choose.

In the collaboration with First Marine Insurance Ltd., cover holders for Lloyd’s of London, one of the world's largest insurance companies, we are proud to be covering each piece of luggage free of charge every time you use our luggage service. The premium insurance is optional, you can easily add it when making your booking and it will cover your bags for up to $3,000/€2500 while being stored. On the other hand, if you decide not to add the insurance, there is always a guarantee of $500. Make sure you do not pay cash in a drop-off/pick-up shop, because insurance will not cover any bookings that are not paid directly to LuggageHero. You must pay directly to LuggageHero to be covered.

Submit your credit card information for swift drop-off and pick-up at a LuggageHero location. You don’t need to worry about having the right currency on hand when paying online. All major credit cards are accepted. The shops do not receive cash when using LuggageHero. The insurance on your luggage is valid only if the payment has been made directly to LuggageHero.

You don't need to download anything to use LuggageHero. You simply book using our website. Once you are at the shop, you check yourself in using the link provided when booking. But we of course suggest to download our app for more comfort.

Luggage storage sites are located inside existing businesses, including retail outlets, hotels, cafes, and more. All are vetted by LuggageHero’s local employee, who performs regular quality checks. Every piece of luggage is stored away from any public access.

Of course! We know that plans can change; therefore you have the option to cancel a booking free of charge until midnight before your drop-off date by going to your booking page > Booking options > Cancel booking

For same-day cancellations, a fee of €5.00/$5.00/£5.00/DKK30.00 per bag will be charged for the booking, and for no-show bookings, a fee equal to a full day of storage per bag will be charged for the booking.